Retail Store Manager, Wireless -
Company: Wireless Lifestyle
Posted on: November 10, 2018
Do you excel at motivating and coaching people in their careers? Enjoy working in retail? Bring your skills to the table! As a Retail Sales Manager at Wireless Lifestyle you provide the leadership and motivation to a team of sales driven associates. Our store managers encourage and support achievement and development of their staff while promoting the excitement of a career in sales! With over 200 locations, we cherish the opportunity to have leaders in-store providing the hands-on development, on-the-job training, and face-to-face connection with our customers and associates. Store Managers understand the foundation of the company goals and maintain solid knowledge of products in this ever-changing industry. These leaders serve as role-models of good communication, organization, drive, attitude, and achievement. Our Store Managers promote a culture of fun, dedication, and WINNING. JOB PURPOSE:The Retail Sales Manager is responsible for providing leadership and training to the in-store associates at their location; ensuring that customer service and sales goals are understood and met. This role will be responsible for executing personal sales goals and driving the overall sales of the store. The SM will ensure operational tasks are completed in store and maintain a welcoming presence to their location. This role will serve as the first point of contact and owner of knowledge and decision for their assigned location. As a manager, you will also participate or lead in interviewing, outbound activities, company projects, meetings, and new hiring training. ESSENTIAL FUNCTIONS OF THE POSITION: ---Greet incoming customers; establishing the customer experience culture with associates--- Meet and exceed personal performance objectives and overall sales goals--- Provide solutions and suggestions to customers based on their needs--- Participate and manage regular outbound activities with store associates--- Coach, develop, and motivate your sales team on personal and professional goals--- Complete regular sales and operational store duties, not limited to cleaning, stocking, customer calls, counting inventory, tag changing, store layout changes--- Adhere to company policies by ensuring accuracy, completion, and security with all sales and operational paperwork--- Remain updated on training and new information from company and Sprint partners; attending all meetings--- Lead and facilitate store team meetings--- Participate in recruitment efforts to ensure complete staffing; complete new hires onboarding procedures--- Complete store opening and closing duties--- Maintain high customer service scores--- Complete diagnostic services and next step instructions for customers--- Serve as the communications lead for assigned location--- Additional tasks as assigned QUALIFICATIONS: --- High school diploma or equivalent. 2 year degree preferred--- Previous retail management experience; minimum 1 year preferred--- Reliable transportation to accommodate immediate or advance notice of presence--- Flexible schedule of availability to support traditional retail hours that include days, evenings, and weekends--- Strong communication skills with the ability to read and write the English language--- Basic mathematical skills; ability to use a calculator--- Ability to use and operate basic functions of a computer--- Excellent organizational and problem solving skills--- Ability to multi-task in a fast-paced environment BENEFITS:--- Competitive base pay with monthly commissions--- Health, Dental, Vision benefits--- 401K with company match--- In-depth training program--- Paid Time Off--- Phone service discount--- Sales perksPHYSICAL DEMANDS:--- Must be able to stand for long periods of time (typically 9 hours a day)--- Must be able to lift up to 25 pounds This document is not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify responsibilities to respond to changing business demands. Wireless Lifestyle conducts criminal background checks on selected candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Keywords: Wireless Lifestyle, Hutchinson , Retail Store Manager, Wireless -, Executive , Hutchinson, Kansas
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