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Administrative Assistant I

Company: First National Bank of Hutchinson
Location: Hutchinson
Posted on: May 31, 2021

Job Description:

Job Description Summary: The duties and responsibilities of an Administrative Assistant I include providing administrative support to our administration and business development staff through a variety of tasks related to organization and communication while maintaining the highest level of customer service and professionalism for clients and their needs. A truly effective Administrative Assistant I is self-regulating, possesses both reliability and consistency, is able to learn quickly and problem solve well, and have practically perfect organizational skills. Successful candidates will have excellent internal and external customer service and must be outcome-oriented.

Primary Responsibilities and Duties: (The summary of duties and responsibilities listed above are representative of the job requirements but, are not meant to be all-inclusive or prevent other duties from being assigned as necessary.) Maintain front office coverage at all times.
Answer incoming calls within the first two rings with a smile.
Greet clients/guests with a smile and offer refreshments.
Open, scan, distribute and follow up on daily mail items.
Monitor daily: client retail accounts for sufficient funds; address changes; and death notices for current and future clients.
Assist staff with sending mail via UPS or USPS including generating memos, emails, and reports when appropriate.
Assist staff with expense reports and follow up.
Assist with calendar invites and coordinate client appointments as needed.
Identify, scan, record and/or log documentation according to department guidelines and file architecture for proper record retention, such as: medallion guarantee stamp; farm reports; tax documents; annual court accounting.
Coordinate department wide items such as birthdays, potlucks, meals for training, catering, etc.
Maintain office supplies by checking inventory and ordering items while remaining cost conscious and following established guidelines.
Assist with recording formal committee meetings including preparing materials, follow-up, and proper record retention.
Respond to questions and requests for information from staff.
Assist with special projects as assigned.

Position Requirements: High School Diploma required, further education preferred.
Strong phone and computer skills, previous administrative support and customer service experience preferred.
Detail oriented and comfortable working in a fast-paced office environment.
Exceptional communication skills with a warm smile to greet clients.
Superior organization skills and dedication to completing projects in a timely manner.
Maintaining a clean desk area with no confidential information showing.
Ability to manage multiple tasks and achieve deadlines under pressure.
Ability to analyze and revise operating practices to improve efficiency.
Proficiency in Adobe and Microsoft Office with expertise in Outlook, Word, Excel and PowerPoint.
Communicate in a clear and service-oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
Must follow and maintain knowledge of policies and procedures and recognize the necessity for strict client confidentiality.
Ability to proactively work with both clients and fellow team members.
Ability to maintain a regular, predictable attendance.
Ability to work overtime if needed. Company Description At the First National Bank of Hutchinson we take great pride in our staff. We are committed to mutual respect and fair treatment for all staff members and provide a challenging work environment with opportunity for both personal and professional growth.

Keywords: First National Bank of Hutchinson, Hutchinson , Administrative Assistant I, Other , Hutchinson, Kansas

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