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Campus Operator and Front Desk Attendant (STF3177)

Company: Hutchinson Community College
Location: Hutchinson
Posted on: May 12, 2022

Job Description:

Job DescriptionSalary: The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12- months annual, 40 hour work week, benefit eligible, nonexempt, and at-will.This position is responsible to provide to manage the Cisco phone system as the main College operator and to provide in person directions to HutchCC stakeholders inside the Parker Student Union. RESPONSIBILITIES: Essential

  • Learn and manage Cisco Phone system as main College operator.
  • Provide directions to various offices located in the Parker Student Union and other campus buildings.
  • Transfer phone calls to appropriate Departments if answer cannot be provided.
  • Sign in and work College Chatbot daily.
  • Provide excellent customer service to on phone and in person stakeholders.
  • Assist Admissions Director and Admission counselors with data entry when needed.
  • Practice effective communication, teamwork and customer service skills, including the effective use of email; computer applications; gathering and reporting data; social media; and excellent telephone skills.
  • Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position.
  • Comply with HutchCC policies, procedures, and practices.
  • Serve actively on campus committees.Secondary
    • Perform other duties as assigned by the Director of Admissions. QUALIFICATIONS:
      • High school diploma or equivalent required: College course work or degrees preferred.
      • Excellent telephone and personal skills required; switchboard experience preferred.
      • Excellent keyboarding skills required.
      • The ability to establish and maintain effective work relationships with many people.
      • Physical requirements include the ability to sit in front of a computer screen for extended periods of time; ability to perform hand motions for keyboarding, operating computer, answering telephones, and other office equipment; Excellent verbal, written and listening skills; ability to sit for extended periods of time; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; ability to understand words and respond effectively and appropriately; Attentive to detail, accurately follow written and verbal instructions, work independently; Sedentary/Indoor work environment with a substantial amount of keyboarding required
      • Mental requirements include the ability to learn and comprehend basic instructions about the position.
      • Physical and mental qualifications must be performed with or without a reasonable accommodation.
      • The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.SALARY and STATUS: The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12-months annual, 40 hour work week, benefit eligible, nonexempt, and at-will.

Keywords: Hutchinson Community College, Hutchinson , Campus Operator and Front Desk Attendant (STF3177), Other , Hutchinson, Kansas

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