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Sales Associate

Company: Cox Communications
Location: Hutchinson
Posted on: August 27, 2019

Job Description:

At Cox, we connect people to the things they love. Now

wed like to connect with you. Cox Communications is looking for sharp

talent to join our team and be the voice of our brand.

As a Retail Sales Associate, you are an ambassador

of the Cox brand and will be the primary point of contact for both new

and existing customers. Working in a Solutions Store, you will guide

customers through the purchase decision, installation process and education of

Cox product and accessory offerings while providing an exceptional customer

experience.

You will be responsible for meeting established sales,

retention, and customer experience objectives by ensuring customers are

provided with the appropriate product and accessory solutions. As a

critical member of the sales team, this role requires strong interpersonal

skills and a passion for delivering an outstanding customer experience.

You will play a key role in maximizing sales and

profitability by focusing on key business initiatives, store merchandising,

marketing execution, inventory management, and loss prevention. Other

operational duties may include paperwork and completion of sales reports as

they relate to store opening and closing.

This is the perfect career opportunity for

sales-driven individuals with an entrepreneurial spirit. Unleash your

potential with Cox Communications as a Retail Sales Associate. Keep reading to learn more

and apply today!

At Cox Communications, our employees are our most

important resource. To demonstrate the value we place in our employees, we

offer:


  • Competitive base salary plus uncapped commission plan
  • Work-life balance, including generous time off policies

    PLUS 7 paid holidays and flexible part-time hours
  • Retirement benefits including highly competitive 401(k)

    matching
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training,

    including tuition assistance
  • Future career growth and promotional opportunities


    Primary Responsibilities and Essential Functions


    • Ensures

      individual sales, retention, and customer experience targets are met
    • Explains,

      illustrates, demonstrates product and accessory capabilities and offers

      suggestions based on customers wants and needs using established sales tools

      and technology
    • Provides

      best-in-class customer service by consistently practicing sales behaviors.
    • Aids customers

      in completing purchases using established tools, and resolves issues promptly

      and professionally; maintains polished and professional presence and

      adherence to appearance guidelines.
    • Executes

      promotions and campaigns designed to increase brand equity and achieve sales

      objectives
    • Assists with

      store opening and closing duties, maintaining proper cash handling metrics
    • Participates in

      inventory cycle counts
    • Ensures sales

      floor remains well merchandised, clean, and visually appealing at all times
    • Participates in

      workshops, special events, and product demonstrations to drive customer loyalty
    • Continuously

      expands knowledge of current Cox products as well as competitor product

      offerings by participating in regular training classes inside and outside of

      the store
    • May be required

      to work in other locations in the same geographical area.
    • Provides

      support for other sales agents as needed to ensure optimal customer service
    • Assists with other

      duties as requested


      Qualifications:Minimum


      • HS diploma, GED or

        relevant work experience
      • Ability to meet

        established sales, retention, and customer experience targets
      • Willingness to work a

        flexible schedule which includes weekends, evenings, and holidays
      • Track record of high

        individual performance with demonstrated financial result in sales and

        retention
      • Strong interpersonal and

        communication skills to effectively sell products using a solutions-based

        approach
      • Ability to multi-task

        and prioritize in a service-oriented, fast-paced team environment
      • Computer literacy with

        an aptitude for learning communication products, services, and accessories
      • Ability to lift 25-50

        pounds to help manage stock room inventory
      • Ability to be mobile

        within the store for long periods of time to greet customers and demonstrate

        products and services




        Preferred


        • AS/AA or Technical

          Certification in related discipline desired
        • One or more year of

          experience preferred in related field (i.e. Sales, Retail Sales, Service

          Industry, etc)
        • Previous experience with

          store operational duties
        • Cash handling; cashier and previous billing system

          experience
        • Ability to showcase or

          drive solution minded resolutions for customer issues.
        • Sales, Retail, Service

          Industry, and Customer Engaging role where customer decisions are influenced
        • Ability to understand

          customer service principles and measures
        • Fluency in the Spanish

          language, both written and spoken

          About Cox Communications

          Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

          Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

          Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications, Hutchinson , Sales Associate, Sales , Hutchinson, Kansas

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